Today I want to do a somewhat
unusual Weekly Review and talk to you about one of, if not, my favorite webshop,
The Gentlemen’s Corner (TGC).
To use their own words: “The Gentlemen’s Corner offers a full selection of
items to help you express your personality and convey your unique style.” Read
why you will enjoy TGC just as much as I do!
Brands
TGC offers a great assortment of
brands! Personally, I’m a big fan of Paul Smith, a designer known for making
classics with a ‘twist’ but not always easy to come by. Luckily for me, TGC usually
has a vast range of Paul Smith items in their collection. Browsing TGC is also
a great way for getting to know a brand. I had, for example, never heard of
Drake’s of London before I saw their products on TGC. Other great brands they
offer are Breuer, N.C.D Made by Hand,
Fratelli Rossetti and many
others.
Sales and becoming a member
The focus of TGC is clearly on high-end
accessories, which is great, except when being on an intern’s budget. However,
thanks to the regular sales I’m able to get to lay my hands on some of the
luxurious goodness! You can become a member, which essentially means having a
(free) account and getting emails. These emails aren’t a drag because they usually
contain a great deal which is member exclusive. It’s a great system and caters
to all kinds of needs, ranging from special discounts to exclusive access to
products. In other words, it’s well worth becoming a member!
Customer service
Usually I don’t have any
problems with my deliveries and they always arrive fast and nicely packaged. However, I did, once, run into a minor
problem and so far it’s my only encounter with TGC customer service. It was
somewhat of a complex situation where I had ordered two items within a very
short period of time and requested them to be delivered to different addresses.
The tracker of one of the items didn’t work and nobody really knew if it had
been delivered or not. In the end it turned out that one of my neighbours had
signed off on the delivery and hadn’t had the time to drop it off yet. The customer
service was very responsive and friendly. On top of this I was offered €20 for
my inconvenience. A very nice surprise especially since I felt partly
responsible for the complex situation.
It’s a Belgian startup
This might not be important to
a lot of you out there but for me it’s satisfying knowing I bought something
from a young entrepreneur from my native Belgium. Joris
Van Hoecke launched TGC back in 2011, when he was only 24 years old!
Although I don’t know Mr. Van Hoecke personally, I admire the guts and passion
with which he founded his business and keeps on expanding it! Kudos to you!
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